Frequently asked questions
How can I place an order?
Placing an order is simple! Just browse our collection, add your
favorite items to your cart, proceed to checkout, and follow the payment
instructions. You’ll receive a confirmation email once your order is
placed.
What payment methods do you accept?
We accept credit/debit cards (Visa, MasterCard, Amex), PayPal, and other secure payment methods available at checkout.
How long does shipping take?
Delivery times vary depending on your location, but typically range from 4 to 15 business days. You’ll receive tracking information once your order is shipped.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your package’s journey.
What if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact our customer support within 48 hours of receiving your order with photos, and we’ll assist you with a refund.
Can I return or exchange an item?
Yes! We offer hassle-free returns but no exchanges within 30 days of delivery. Items must be unused, in their original packaging, and meet our return policy guidelines.